For another year in sequence, the Piraeus Bank Internet-banking service (winbank) gains distinction as the top e-banking service in Greece, receiving two more awards.
It all began with the distinction winbank received as "E-banking of the Year", in the framework of the already established annual "Tech Excellence Awards" organized out by PC Magazine and Τ3 magazines, based on a vote carried out for the top products and services available in the wider Greek technology sector. The selection was made via an open public vote during March and April 2010, at www.techawards.gr, and according to the organizers, more than 4,000 people participated. Given the ranking of Piraeus Bank on the basis of its number of customers in the Greek banking sector, this distinction is of special importance as it clearly indicates that Piraeus Bank services are preferred, even by customers of other banks.
This excellence is additionally reinforced through this year's assessment of Greek E-banking services by PC Magazine. Among the 17 Greek banks assessed, winbank was declared as the Top Service and the only one to win the "Editor's Choice" award. The assessment by the magazine's editors was based on all the factors affecting the quality of the services offered, such as:
- Process of account opening and service activation
- Operations support
- Security
- Easy-to-use
- Support
Piraeus Bank E-banking services (internet, phone, SMS & mobile banking, easypay.gr, Alerts, Instant Cash) have become established as the top E-banking services in Greece, after 10 years of operations and with more than 40 Greek national and international awards. The prospective, the innovation, the user-friendliness and also the security they offer have brought Piraeus Bank in the first place in Greece, while the penetration of its E-services in its client base has at least doubled compared to the other Greek banks.
Especially in the last 12 months, there has been a spectacular increase in the use of all the E-banking services of Piraeus Bank. It is indicative that registered customers have risen by 44% for internet banking (winbank), 93% for Phone Banking, 60% for easypay.gr, 115% for the Alerts and 65% for Instant Cash, while alternative channels have served to carry out 64% of the transfers and 58% of the Stock-Exchange transactions by all the Piraeus Bank customers. These figures, along with the positive comments, reviews and suggestions received by Piraeus Bank from customers and non-customers, via the multiple communication "channels" it offers (Branches, Call Center, Internet pages, Social Media), all contribute to and strengthen its commitment in constantly developing innovative, easy-to-use and user-friendly services which are already included among the top services in the world market.