Complaint Form Submission Failure

You are kindly requested to correctly fill out your details in full, in order to facilitate processing and the corresponding response to your question.
It is noted that in the context of management of your complaint, any information shall be provided to your contact data (mobile phone number, email, mail address), as such data are maintained in the Bank’s system. In case of any change, you are kindly requested to contact your Branch of service. In case of non-collaboration between you and the Bank and in the context of management of your case, any information shall be provided to your contact data, as such data have been stated in the respective fields of the present form.

The complaint concerns :

Individual

Company

Please fill in your First and Last Name *

First Name

Last Name

Father’s Name

*Mandatory Fields

Please fill in the Company Name of your Business *

Company Name

*Mandatory Fields

Are you collaborating with Piraeus Bank?

Yes

No

Identification Data

TIN*

ID No.

*Mandatory Fields

Residence Address

Registered Office Address

Street-Number

Region

Postal Code

Telephone Number

Email

Have you contacted a Branch or an Internal Service of Piraeus Bank for this matter?

Yes

No

Details of the branch or service you addressed *

Contact Date

Not valid date

/

Branch/Service you addressed

Person you contacted with

Contact Date

Not valid date

/

Branch/Service you addressed

Person you contacted with

Contact Date

Not valid date

/

Branch/Service you addressed

Person you contacted with

For the same matter I also contacted

Subject description (max. 2000 characters) *

*Mandatory Fields

Would you like to attach an accompanying file?**

Attach additional file

Acceptable file formats: .tif, doc, docx, pdf (Up to 3 MB)

How do you want us to reply?

Via Post

Via E-mail

Street-Number *

Region *

Postal Code *

Telephone Number *

*Mandatory Fields Alternative contact address

In the context of management and reply to your complaint, the Bank shall communicate with you at the contact data (mobile phone number, email, mail address) that have already been stated by you and registered in the Bank’s archives / systems, by selecting the most convenient medium. In order to register / change any of your contact data, you are kindly requested to address your nearest Branch of service. It is noted that, in any case, the authentication of your identity data is required in order for us to reply on the issue you submitted through the present form.

Email Address *

*Mandatory Fields Alternative email

In the context of management and reply to your complaint, the Bank shall communicate with you at the contact data (mobile phone number, email, mail address) that have already been stated by you and registered in the Bank’s archives / systems, by selecting the most convenient medium. In order to register / change any of your contact data, you are kindly requested to address your nearest Branch of service. It is noted that, in any case, the authentication of your identity data is required in order for us to reply on the issue you submitted through the present form.

We inform you that your personal data, which you submit with the present form or which have come into the possession of the Bank or will come into the possession of the Bank in a lawful manner for the purpose of serving your complaint, shall be subject to processing by the Bank, as the Data Controller and as specifically set out in the informational document “Data Privacy Notice”, which comprises an integral part hereof.

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Identification Data

First Name

Last Name

Father’s Name

Company Name

TIN

ID No.

Street-Number

Region

Postal Code

Telephone Number

Email

Change data Confirm

Contact Data

In the context of management and reply to your complaint, the Bank shall communicate with you at the contact data (mobile phone number, email, mail address) that have already been stated by you and registered in the Bank’s archives / systems, by selecting the most convenient medium. In order to register / change any of your contact data, you are kindly requested to address your nearest Branch of service. It is noted that, in any case, the authentication of your identity data is required in order for us to reply on the issue you submitted through the present form.

Email Address *

Change data> Confirm

In the context of management and reply to your complaint, the Bank shall communicate with you at the contact data (mobile phone number, email, mail address) that have already been stated by you and registered in the Bank’s archives / systems, by selecting the most convenient medium. In order to register / change any of your contact data, you are kindly requested to address your nearest Branch of service. It is noted that, in any case, the authentication of your identity data is required in order for us to reply on the issue you submitted through the present form.

Change data Confirm

Street-Number *

Region *

Postal Code *

Telephone Number *

Issue Description

Date

Not valid date

/

Branch/ Service you addressed

Person you contacted with

Date

Not valid date

/

Branch/ Service you addressed

Person you contacted with

Date

Not valid date

/

Branch/ Service you addressed

Person you contacted with

Change data Confirm

Add characters

Please fill in your First and Last Name *

Please fill in the Company Name of your Business *

Are you collaborating with Piraeus Bank?

Identification Data

Residence Address

Registered Office Address

Have you contacted a Branch or an Internal Service of Piraeus Bank for this matter?

Details of the branch or service you addressed *

How do you want us to reply?

Identification Data

Contact Data

Issue Description

COMPLAINT FORM SUBMISSION FAILURE