Feel safe when making a purchase, as a device-specific Device Account Number is assigned to your card once it is registered in Apple Pay for the specific device. Your card details (card number, expiration, CVV) are never stored on your device or on Apple servers and they will not be shared with merchants.

Please note that the device-specific Device Account Number used for your Apple Pay transactions is printed on the POS receipt.

You can find here how your payment information is protected.

No. Piraeus Bank does not charge its customers for adding their cards or using them in Apple Pay.

All Piraeus Bank Visa and Mastercard^® cards (debit, credit, prepaid reloadable) for individual or business/corporate cardholders can be added in Apple Pay.

Add your Piraeus Bank Visa and Mastercard^® debit, credit and prepaid cards to each of your Apple devices:

A) Via the Piraeus app (iOS):

1. Log in to Piraeus app on your Apple mobile and navigate to cards section.

2. Select the card you want to add and then, select "Add to Apple Wallet".

3. Transaction authorization is required using your Quick Login.

4. Your name and the last 4 digits of your card number appear on your screen.
To continue select: Next.

5. Accept the Piraeus Bank terms and conditions.

6. If required, enter the unique OTP code that you will receive via SMS on your mobile phone which you have declared to the Bank.

7. If you wish set this card as your default card in the Apple Pay Wallet.

Your card is now added to Apple Pay. Repeat the same process for each card you wish to add to Apple Pay.

B) Via Wallet application:

1. Open the Wallet App on your device.

2. Press the "+" symbol in the upper-right corner of your screen and select "continue".

3. Select Piraeus Bank from the list.

4. Scan the card with your device camera or enter its details.

5. Accept the Piraeus Bank terms & conditions.

6. A confirmation of your card details follows from the Bank.

7. Enter the unique OTP code that you will receive by SMS on the mobile phone which you have declared to the Bank.

Your card is now active in Apple Pay. Repeat the same process for each card you wish to add to Apple Pay.

You can find additional instructions for each of your devices here.

No. To add your card to Apple Pay the physical card must be in your possession and it must be active.

In case you are unable to complete the process of adding your card to Apple Pay, or you have not received the unique OTP code via SMS or the OTP expired before you used it, you should remove the card from the Wallet App and repeat the process.

In case you still cannot complete the process, you can contact Customer Service at 210 3288000.

You can remove your cards through the Wallet application.

See detailed instructions on how to manage your Apple Pay cards here.

If you want to remove a card from Apple Pay and then add it again you will need to follow the card insertion procedure from the beginning.

See how to make your payments with Apple Pay here.

Yes. You can view your last 10 transactions made with Apple Pay, on the device used for payment with Apple Pay, for each of your cards.

Yes, internet connection is not required in order to make contactless payments with Apple Pay.

The outcome of your payment will be displayed on the POS screen and the receipt that will be printed from it.

You can manage your Apple Pay cards at any time and set a default card for your payments. See how here.

Yes, with Apple Pay transactions, you retain the privileges provided by each card you use.

With Apple Pay, you can pay in up to 12 interest-free installments on your Piraeus Visa credit card, at merchants in Greece that offer special interest-free installment programs.

If you have a Piraeus Mastercard® credit card, for transactions with interest-free installments at the merchant’s point of sale, you can use your physical credit card. Alternatively, learn more about the “Transactions Split into Installments” service here. 

No, you can transact for purchases up to your card limit.

In case of theft / loss of your card, contact Customer Service at 210 3288000. Your physical card will be replaced and once you receive and activate it, it will automatically be updated on Apple Pay without any further action. Apple Pay automatic update excludes debit cards that are reissued due to loss, theft or damage from the Piraeus Bank Branches or the Customer Service, for which you will need to go through the process of adding the new card to Apple Pay.

In case of a registered in Apple Pay card is replaced, either automatically due to expiration or at your request due to theft, loss or damage, transactions via Apple Pay may continue to be performed with it, for a limited period, even if the new card has not been activated yet. This period is provided by the Bank for your convenience and shall not replace your obligation to activate the new physical card. This period is not provided for debit cards that are reissued, due to theft, loss or damage, from the Piraeus Bank Branches or the Customer Service.

See the instructions of the service Find My iPhone:

For iPad/iPhone here.

For Apple Watch here.

Alternatively, if you had Piraeus Bank cards registered in Apple Pay on your device, contact Customer Service at 210 3288000.

In case that you replace or update your device, you will need to add your cards again to Apple Pay following the set-up process. It is strongly recommended to remove your cards from Apple Pay from your device before replacing it.

For more information visit Apple Support here.