Services for People with Disabilities

The following pioneering services are provided in e-branch for People with Disabilities:

Visually impaired people:

• Customer guidance by a customer service representative throughout their stay at the e-branch.
• Transactions can be carried out through the "Remote Cashier" service with the use of special signage on the machine in Braille, without the need for representation and signature of witnesses.
• Option to navigate and get trained at Piraeus e-banking using voice guidance.
• Sign up for Piraeus e-banking without having to sign a handwritten contract.

Hearing impaired people:

• Carry out transactions through the "Remote Cashier" service with tellers trained in the Greek sign language.
• Touch screen with interactive map for information on available machines and transactions offered in e-branch.

People with mobility problems:

• Easy to move around inside the e-branch.
• Customer guidance by a customer service representative throughout their stay at the e-branch.
• Easily accessible height for the machine of the "Remote Cashier" service.